Terms of Use
How Rekindle works and what to expect
Last updated: December 23, 2025
π€Agreement to Terms
By accessing or using Rekindle, you agree to be bound by these Terms of Use. If you do not agree to abide by the above, please do not use this service.
Rekindle reserves the right to modify these terms at any time. Your continued use of the service following the posting of revised terms means that you accept and agree to the changes.
πUse License
Permission is granted to temporarily download one copy of the materials (information or software) on Rekindle for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- π«Modify or copy the materials
- π«Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
- π«Attempt to decompile or reverse engineer any software contained on Rekindle
- π«Remove any copyright or other proprietary notations from the materials
- π«Transfer the materials to another person or "mirror" the materials on any other server
- π«Use automated tools, bots, or scrapers to access or collect data from Rekindle
π€User Accounts & Responsibility
Account Creation
When you create a Rekindle account, you agree to:
- βProvide accurate, truthful information during signup
- βBe at least 18 years old
- βUse Rekindle only in your own name (not on behalf of others without consent)
- βMaintain the confidentiality of your account credentials
Your Responsibility
You are responsible for all activities that occur under your account, whether authorized by you or not. You agree to:
- βNotify Rekindle immediately of any unauthorized use of your account
- βKeep your password secure and change it regularly
- βLog out of your account on shared devices
- βNot share your account with others
Account Termination
You may delete your account at any time through the Settings menu. Account deletion is permanent and cannot be undone. All your data will be removed in accordance with our Privacy Policy.
β Acceptable Use Policy
You agree not to use Rekindle in any way that:
- π«Violates laws or regulations: You will not use the service to engage in any illegal activity
- π«Harasses or harms others: No abusive, threatening, defamatory, or hateful content
- π«Impersonates others: You will not pretend to be someone else or create fake accounts
- π«Spreads malware or viruses: No malicious code, spyware, or attempts to damage systems
- π«Circumvents security: No attempts to hack, exploit vulnerabilities, or bypass protections
- π«Spams or manipulates: No unsolicited messages, fake engagement, or manipulation tactics
- π«Exploits or abuses: No attempts to gain unauthorized access or interfere with the service
- π«Non-consensual content: No sharing intimate content without consent
- π«Violates terms: Any use that breaches this agreement or our Privacy Policy
Β©οΈContent & Intellectual Property
Your Content
You own all content you create on Rekindle, including your swipes, notes, and important dates. By using Rekindle, you grant us a license to:
- βStore and process your data to provide the service
- βUse aggregated, anonymized data to improve our algorithms and features
- βBack up your data for security and disaster recovery
You do not grant us permission to sell, share, or use your personal information for marketing without your explicit consent.
Rekindle's Content
All materials on Rekindleβincluding our card suggestions, UI design, text, graphics, logos, and algorithmsβare our intellectual property or licensed from third parties. You may not:
- π«Copy or reproduce our content without permission
- π«Distribute or publicly display our materials
- π«Use our branding or trademarks without authorization
- π«Create derivative works based on our service
User-Generated Content
Any content you post or share on Rekindle (such as notes or messages to your partner) remains your property. However, by posting it, you agree that your partner may view and respond to it.
πPartnership & Linking
Partnering with Another User
When you request to link with another Rekindle user:
- βThey receive a notification and must accept or decline your request
- βRekindle does not verify relationship status or consent outside the app
- βBoth parties must actively accept the partnership to proceed
- βYou agree to only send partnership requests to people who have consented to partnering with you
Linked Account Responsibilities
Once linked:
- βYour partner can see your balance awards and important dates
- βYou are both responsible for maintaining respectful communication
- βYou may unlink at any timeβall shared data access is immediately revoked
- βRekindle is not responsible for conflict or disagreement between partners
No Verification of Relationships
Rekindle does not verify that users are actually in a relationship or have consent from other users. Users are solely responsible for ensuring they have obtained proper consent before linking accounts.
βΉοΈDisclaimers
No Professional Advice
Rekindle provides activity suggestions and connection ideas for entertainment and personal use only. We are not a substitute for:
- π«Professional relationship counseling or therapy
- π«Medical or mental health advice
- π«Legal advice
- π«Any professional services
If you need professional help, please consult a qualified therapist, counselor, or other appropriate professional.
Service "As Is"
Rekindle is provided on an "as is" and "as available" basis. We do not warrant that:
- π«The service will be uninterrupted or error-free
- π«All defects will be corrected
- π«The service will meet your expectations
- π«Any data will be secure or preserved
Third-Party Services
Rekindle may link to or integrate with third-party services (OAuth providers, hosting, etc.). We are not responsible for:
- π«The availability or quality of third-party services
- π«Third-party privacy practices or terms
- π«Any damages or losses resulting from third-party service failures
π‘οΈLimitation of Liability
No Liability for Damages
To the fullest extent permitted by law, Rekindle shall not be liable for:
- π«Indirect, incidental, special, consequential, or punitive damages
- π«Loss of profits, data, or business opportunities
- π«Relationship damage or personal harm
- π«Any damages arising from your use or inability to use Rekindle
Liability Cap
In no event shall Rekindle's total liability exceed the amount you have paid us in the past 12 months (or $50, whichever is less).
Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.
πIndemnification
You agree to indemnify, defend, and hold harmless Rekindle and its officers, directors, employees, and agents from any claims, losses, liabilities, or damages (including attorney's fees) arising from:
- βYour use of Rekindle or breach of these terms
- βYour violation of any law or third-party rights
- βYour content or user-generated posts
- βAny dispute with another user
π«Termination
By You
You can terminate your account at any time by deleting it through Settings. Your data will be handled in accordance with our Privacy Policy.
By Rekindle
We may suspend or terminate your account immediately if you:
- π«Violate these Terms of Use
- π«Engage in harassment, abuse, or illegal activity
- π«Attempt to hack or exploit the service
- π«Repeatedly violate our Acceptable Use Policy
Upon termination, your account will be disabled and you will lose access to all associated data. We will not provide refunds for account termination due to violations.
βοΈModifications to Service
Changes to Features
Rekindle may modify, suspend, or discontinue any feature, content, or the service itself at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.
Maintenance and Downtime
We may temporarily interrupt the service for maintenance, updates, or security reasons. We will provide advance notice when possible, but emergency maintenance may occur without warning.
βοΈDispute Resolution
Informal Resolution
If you have a dispute with Rekindle, please contact us first. We'll work with you in good faith to resolve the issue.
Binding Arbitration
Any disputes arising from these terms or your use of Rekindle shall be resolved through binding arbitration, rather than court proceedings. Both parties agree to:
- βArbitrate individually (not in a class action)
- βWaive the right to a jury trial
- βShare costs of arbitration proportionally
Exceptions
The following are not subject to arbitration and may be brought in court:
- βClaims for intellectual property infringement
- βClaims seeking injunctive relief for misuse of the service
- βClaims in small claims court (if within jurisdiction limits)
βοΈContact Us
Have questions about these Terms of Use? We're here to help.
Legal Team
Email: legal@rekindle-app.com
Response time: Within 7 business days
For account disputes, feature requests, or concerns, please include:
- βYour account email address
- βA description of your concern or dispute
- βRelevant dates and screenshots (if applicable)
Mailing Address
Rekindle Legal
Montreal, Quebec, Canada