Privacy Policy
How Rekindle protects your relationship and your data
Last updated: December 23, 2025
β€οΈOur Privacy Commitment
At Rekindle, your privacy and the confidentiality of your relationship are paramount. We understand that sharing intimate preferences and relationship details requires trust. This policy explains how we collect, use, protect, and respect your information.
πInformation We Collect
Authentication Information
When you sign up, we collect:
- βOAuth data: Email address, name, and profile picture from Google, Facebook, or Apple
- βAccount ID: Unique identifier for your account
- βLogin history: Timestamps of when you access Rekindle
Profile Information
During onboarding, you provide:
- βAge: To personalize card suggestions
- βGender/Sex: To tailor card recommendations
- βLanguage preference: For localized content
- βNotification preferences: Whether you want reminders and alerts
Behavioral & Preference Data
Rekindle collects:
- βCard swipes: Which preferences you like, dislike, or skip
- βBalance exchanges: When and how much balance you award (not the reason)
- βImportant dates: Anniversaries, birthdays, and events you want to track
- βApp usage patterns: Features you use, time spent in app, features accessed
Device & Technical Data
- βDevice type, OS version, browser, IP address
- βError logs and diagnostic information for app stability
- βPush notification tokens (if enabled)
βοΈHow We Use Your Information
Core App Functionality
- βPersonalization: Your swipe data trains our algorithm to suggest activities, dates, and connection opportunities tailored to your relationship
- βBalance tracking: Recording balance exchanges to maintain your 0-10 relationship meter
- βSuggestions: Using your preferences to recommend personalized ways to reconnect
- βImportant dates: Sending reminders for anniversaries and special occasions
Communication
- βSending transactional emails (account confirmation, password reset)
- βIn-app notifications for balance exchanges, partner actions, and date reminders
- βOptional marketing emails about new features (you can unsubscribe anytime)
Service Improvement
- βAnalyzing aggregated data to improve app performance and features
- βA/B testing new features (anonymized)
- βFixing bugs and security vulnerabilities
- βUnderstanding user trends to build better features
Legal Compliance
- βMeeting legal obligations and court orders
- βPreventing fraud, abuse, and terms of service violations
- βProtecting Rekindle and your account security
πData Protection & Security
Encryption
All data transmitted between your device and Rekindle servers is encrypted using industry-standard TLS/SSL protocols. Sensitive data at rest is encrypted with AES-256 encryption.
Access Controls
- βOnly authorized team members can access your data
- βAccess is strictly limited to what's necessary for their role
- βAll access is logged and monitored
- βEmployees sign strict confidentiality agreements
Security Practices
- βRegular security audits and penetration testing
- βTwo-factor authentication available for accounts
- βAutomatic session timeouts for unattended access
- βSecure password storage using bcrypt hashing
- βRegular backups with disaster recovery protocols
π€Your Rights & Control
Access Your Data
You can request a complete copy of all data Rekindle holds about you. We'll provide it in a portable, readable format within 30 days.
Correct or Update
You can update your profile information, age, gender, and language preference at any time through Settings.
Delete Your Account
You can request account deletion at any time. When you delete your account:
- βYour profile is removed immediately
- βYour swipe data and behavioral history are deleted
- βPartnership connections are terminated
- βSome anonymized data may be retained for legal or technical reasons
- βPartner's view of shared data (balance, dates) will be affected
Manage Notifications
Control which notifications you receive:
- βPush notifications (Settings β Notifications)
- βEmail digests and marketing (Settings β Email Preferences)
- βPartner request notifications
Data Portability
Request your data in a machine-readable format to use with other services or for your records.
ζπPartner Linking & Shared Data
What Your Partner Can See
When you link with your partner, they can access:
- πCurrent balance (0-10)
- πYour balance awards to them (size of gesture, timestamp)
- πImportant dates you've marked
- πSuggested activities (if you choose to share suggestions)
What Stays Private
Your partner cannot see:
- π«Your complete swipe history or detailed preferences
- π«Your private notes or thoughts
- π«Your device information or IP address
- π«Your login history
Unlinking
If you unlink from your partner, all shared data access is immediately revoked. You retain full control of your private swipe data and preferences. The current balance is reset.
Partner Verification
Rekindle requires your partner to sign up with their own account and confirm the partnership. We never assume consentβboth partners must actively agree to link.
πThird-Party Services
Authentication Providers
We use Google, Facebook, and Apple for authentication. When you log in, these services share your email and basic profile info with us. Review their privacy policies:
Cloud Hosting
Rekindle uses secure cloud infrastructure to host data. Our hosting provider is bound by strict data processing agreements and complies with international data protection standards.
Analytics
We use anonymized analytics to understand how people use Rekindle. This data cannot identify you individually and is used solely to improve our service.
AI & Machine Learning
Rekindle's suggestion engine uses your swipe data to recommend activities and connection opportunities. This processing happens on encrypted data and follows strict privacy protocols.
β°Data Retention
Active Accounts
As long as your account is active, we retain all your data to provide Rekindle's services.
After Account Deletion
- πImmediate deletion: Profile, swipe data, important dates
- β³30 days: Backup copies are purged
- βRetained indefinitely: Anonymized analytics, aggregated trend data, legal records (if required)
Communication Data
Transactional emails and in-app messages are retained for 1 year for customer support and dispute resolution.
π¨βπ©βπ§Children's Privacy
Rekindle is designed for adults in committed relationships. We do not knowingly collect data from children under 18. If we become aware that we've collected data from a minor, we'll delete it immediately and notify the account holder.
If you're a parent concerned about a child's account, please contact us.
βοΈContact Us
Have questions about your privacy or how we handle your data? We're here to help.
Privacy Team
Email: privacy@rekindle-app.com
Response time: Within 7 business days
For data requests, deletion, or concerns, please include:
- βYour account email address
- βYour request (access, delete, export, etc.)
- βAny relevant context or documentation
Data Protection Officer
If you're in the EU or have GDPR concerns, contact our DPO at dpo@rekindle-app.com